Paulex Solid Metal Driveway Gates
Supply & Fitting Included
We will send you a notification as soon as this product is available again.
Guarantee safe and secure checkout
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Estimated delivery: Dec 01 - Dec 05
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Free return within 24 Hours of purchase.
Product description
Additional information
Name | Paulex Solid Metal Driveway Gates |
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SKU | MGUK0001 |
Vendor | Modern Gates |
Color | Gloss Black, Anthracite Grey |
Width Size (Meters) | 1 Meter, 2 Meter, 2.5 Meter, 3 Meter, 3.5 Meter, 4 Meter, 4.5 Meter, 5 Meter |
Height Size (Meters) | 1 Meter, 1.2 Meter, 1.5 Meter, 1.8 Meter, 2 Meter |
Shipping & return
Returns policy
Please review our returns policy carefully to understand the process and your rights regarding returns and refunds.
1. Order Confirmation:
Once your order is received, you will receive a voice call from our sales team at 020 3576 4733. This call will confirm your order details and provide important information regarding your purchase.
2. Cancellation or Amendment:
You have 24 hours from the time of the call to either cancel or amend your order. If you wish to make changes, please have your order number ready when you contact us. After this period, we will begin the bespoke manufacturing process, and modifications may not be possible.
3. Custom Products:
Please note that all our products are custom-built to your specifications. Once the manufacturing process begins, we cannot issue refunds or accept returns for these items. We encourage you to double-check your order details before finalizing your purchase.
4. Refund Process:
If your return is confirmed within the specified timeframe, your refund will be processed to the same bank details used for the purchase. You can expect the refund to be completed within 48 hours of notification. Please allow additional time for your bank to process the refund.
5. Product Issues:
We strive for the highest quality in our products. If you encounter any issues once your products are received, please contact us immediately. You can reach us via email at Headquarters@moderngates.co.uk or by calling 020 3576 5733. Please provide your order number and a description of the issue to expedite the resolution process.
6. Return Shipping Costs:
If a return is authorized due to a manufacturing error or defect, we will cover the return shipping costs. However, if the return is due to a change of mind or an incorrect order placed by the customer, you will be responsible for the return shipping fees.
7. Exchanges:
Currently, we do not offer direct exchanges due to the custom nature of our products. If you wish to exchange an item, please follow the return process and place a new order for the desired product.
8. Contact Us:
For any questions regarding our returns policy or to initiate a return, please reach out to our customer service team. We are here to assist you!
Shipping policy
At Modern Gates, we are committed to delivering your products in a timely and efficient manner. Please review our shipping policy to understand the process and your rights regarding shipping.
1. Order Confirmation:
Once your order is received, you will receive a voice call from our sales team at 020 3576 4733. This call will confirm your order details and provide important information regarding your purchase.
2. Processing Time:
All orders are processed within 24 hours. Please note that this processing time is separate from the shipping time and may vary based on product availability and order volume.
3. Shipping Times:
Once your order has been processed, the estimated delivery times are as follows:
- Shipping: 3-7 working days, depending on the shipping method selected and your location.
- Supplying and Fitting: This can take 7 or more working days, depending on the product and the scheduling of our fitting team.
4. Shipping Costs:
Delivery costs are dependent on the selected shipping method and your location. You will see the total shipping charges before completing your order.
5. National Shipping (United Kingdom Only):
We currently offer shipping services within the United Kingdom only. If you require shipping to another country, please call our sales team at 020 3576 4733 for assistance.
6. Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress through the carrier’s website.
7. Delivery Issues:
If your order does not arrive within the expected timeframe, please contact our customer service team at Headquarters@moderngates.co.uk or call 020 3576 4733. We will work with the carrier to resolve any issues.
8. Damaged or Missing Products:
If your order arrives damaged or if items are missing, please contact us within 48 hours of receiving your shipment. We will require photos of the damage or missing items to assist you effectively and ensure a prompt resolution.
9. Contact Us:
For any questions regarding our shipping policy or to inquire about your order, please reach out to our customer service team. We are here to assist you!