Privacy & cookies

When you request a survey, send an enquiry or create an account, we keep your name, phone number, email address, property address and notes about your gate. We use them to contact you, arrange surveys, prepare quotes and invoices, and send updates about your order. Emails are sent from our notify.moderngates.co.uk address.

Our website uses Lovable's analytics. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and clicks. Detailed data is kept for 90 days and daily summaries for a year.

For visitors in the UK, EU/EEA, Switzerland and Canada (and where we can't tell the country), clicks are recorded only after you accept analytics. For everyone else they're recorded unless you reject them, and never when your browser sends Global Privacy Control. Page visits, time on page, page speed and errors are recorded for every visitor, without cookies and without identifying anyone.

If you accept advertising, we load Google's advertising tag. It sets cookies and sends Google the ad you clicked, and whether you then sent a survey request or tapped our phone number. This helps us see which ads bring enquiries and lets Google show our ads to people more likely to need a gate. It's off until you accept in the UK, EU/EEA, Switzerland and Canada, and always off when your browser sends Global Privacy Control. See how Google uses this data.

Your choice is saved in your browser for up to 12 months. You can change it, or withdraw it, at any time and it applies straight away.